Frequently Asked Questions (updated 12/15/22)

  • What is the new system and how does it work?

  • Why are we making this change?

  • How does this system improve efficiency?

  • How will this new system benefit employees?

  • What’s the ratio for machines on campus?

  • How does this system improve school safety?

  • Is there a mobile app available?

  • How does this system improve administrative accuracy?

  • Who decided where the machine got installed?

  • What’s the process for requesting time off?

  • Are staff able to sign-in and out at any time? What if someone is working late?

  • What are the differences between salaried versus non-salaried employees?

  • What’s the process for someone to add in missed punches? Does the employee do it?

  • What’s the process for bus drivers checking in?

  • Do staff have to check-in and out for lunch?

  • What about itinerant staff?

  • What happens if an employee is running school-based errands?

  • What about if an employee has an appointment during the workday?

  • Is this new timekeeping system replacing timekeepers?

  • How do we ensure the health and safety of employees when using the timekeeping system?

  • Is there a back-up if the power is out?

  • How will overtime be handled?

  • I was onboarded (enrolled) into the system by the timekeeper but the portal does not recognize me when I go to use the clock.

  • How will before and after-care be handled?

  • Does this mean employees can get paid faster for additional compensation?

  • What’s the time off approval workflow for supervisors?

  • If an employee gets fingerprinting, can that get uploaded for background checks AND the digital timekeeping system?

  • I am concerned about the transmission of germs on the timekeeping device

  • I am not comfortable providing my fingerprint for various reasons, including data breaches.

  • What if I still have questions?