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Thanks for contacting the Help Desk.
Please review the following list of people to contact for specific tech-related concerns who may help solve your issue before you submit a request.
If you need support with a curriculum need and software supported by Instructional Technology you can submit a ticket by clicking here to access the Help Desk-Curriculum Needs and Instructional Software.
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ISSUE/REQUESTCONTACT PERSONCONTACT INFORMATION
Accelerated Reader Teaching and Learning Help Desk-Curriculum Needs and Instructional Software Apple Products
(All issues other than wi-fi connectivity)Apple Care https://getsupport.apple.com/
1-800-800-2775 (Option 3)Aztec Assistive Technology (504)349-7912 Blocking/Unblocking of Website and Email Addresses Teaching and Learning instructional.technology@jppss.k12.la.us Business Plus Lynne Gegenheimer lynne.gegenheimer@jppss.k12.la.us Cable TV Issue Cox Cable TV Cox Customer Services
(866)396-3947Child Nutrition Verna Scully verna.scully@jppss.k12.la.us
(504)349-8501CKLA Teaching and Learning Teacher Support Menu DBQ Online Teaching and Learning Teacher Support Menu Discovery Education Software Help Desk Help Desk-Curriculum Needs and Instructional Software Eagle JoLynn Tompson jolynn.tompson@jppss.k12.la.us Eureka Teaching and Learning Teacher Support Menu GMetrix Lucy Lejeune lucy.lejeune@jppss.k12.la.us Google Classroom Software Help Desk Help Desk-Curriculum Needs and Instructional Software HMH Teaching and Learning Teacher Support Menu iReady Software Help Desk Help Desk-Curriculum Needs and Instructional Software Kurzweil Assistive Technology (504)349-7912 LEAP 2025 JoLynn Tompson jolynn.tompson@jppss.k12.la.us Learnzillion Teaching and Learning Teacher Support Menu Lexia Software Help Desk Help Desk-Curriculum Needs and Instructional Software PLATO Software Help Desk Help Desk-Curriculum Needs and Instructional Software Rosetta Stone Teaching and Learning Help Desk-Curriculum Needs and Instructional Software Science Scope and Sequence Teaching and Learning Teacher Support Menu Single Point of Entry Tornisha Bridgewater tornisha.bridgewater@jppss.k12.la.us Social Studies Scope and Sequence Teaching and Learning Teacher Support Menu Software Help Desk Software Help Desk Help Desk-Curriculum Needs and Instructional Software Studies Weekly Teaching and Learning Teacher Support Menu TalentEd TalentEd@jppss.k12.la.us Unique Student Support Services Teacher Support Menu JP Schools Website Issue Webmaster webmaster@jppss.k12.la.us World Book Online Software Help Desk Help Desk-Curriculum Needs and Instructional Software - Any issue concerning email accounts, contact the Email Administrator by emailing: JPPSSeMailAdmin@jppss.k12.la.us.
- For price quotes for ordering new hardware or software, please visit the Buytech site.
- To request an E-waste pickup, please click here to submit a Property Disposal Form.
- If your laptop was stolen, please click here to submit a stolen laptop report.
After troubleshooting with the subject matter expert listed above, and it is determined that there is a computer-related issue, and not the application, please continue to the Help Desk Request Form.
Help Desk Request Form
