The mission of the technology department is to provide and foster an innovative, customer-focused foundation for technology solutions for the Jefferson Parish School district.  Technology facilitates the support of the system network to provide students with access to computer hardware, services, and media-rich, interactive and innovative learning environments.

Help Desk Services

For assistance with any technology issue, see our Help Desk Webpage for assistance.

Certified Service Centers

Our Certified Service Centers perform hardware break-fix services as needed to ensure your device performs as expected.

The Westbank location is on the first floor of the Administration Building Annex location at 4600 River Road, Marrero, La 70072.

The Eastbank location is on the first floor of the Paul Emenes Building located at 822 South Clearview Parkway, Harahan, La 70123.

Hours are 7:30 a.m. - 4:30 p.m.

Policies & Forms   

• • Teacher Laptop Policy and Procedures
  • Technology Operating Policies and Procedures Manual
  • Checklist for employees leaving JPPSS

Software Downloads and References

Promethean Guides

• • Cross Reference Guide for Promethean Resources
  • How to Get Your ActivInspire serial number
  • Connecting Your Promethean Board

Software Downloads

• • ActivInspire (Please see the guide “How to Get Your ActivInspire Serial Number” above after downloading)
  • Flipchart Viewer (Download to view Promethean flipcharts. You must create an account through Promethean Planet in order to download viewer.)

Resources Tools

• • Bomgar